The s.Quad pagers are reconnecting automatically since about 5:45 CET this morning. Our investigation concluded this small-scale disconnect was not caused by FSR infrastructure.
Posted Apr 17, 2025 - 05:19 UTC
Update
We are continuing to investigate this issue and we have narrowed down our investigation to s.Quad pagers using 1nce SIM cards. Other s.Quad pagers registered in FSR/Brandweerrooster using other SIM cards are working correctly. There are no clear indications on our logs of the Swissphone gateway to suggest that there may be issues with our infrastructure.
Posted Apr 16, 2025 - 21:36 UTC
Investigating
We are currently investigating an issue affecting a few Swissphone s.QUAD c35 pagers, which have lost connection to our server. Our SQUAD pager probe is currently receving heartbeats correctly, which indicates this is not a widespread issue.
Posted Apr 16, 2025 - 21:10 UTC
This incident affected: FireServiceRota (FireServiceRota Primary Systems).